Refunding guests

Betty-B--M-0
Level 10
Nairobi, Kenya

Refunding guests

Hi community, 

 

If I refund a guest because he booked for 2 but only 1 stayed, am I in any way penalised in the rankings/how my listing shows? Does the algorithm somehow use it against me? 

Thank you, 

Betty 

1 Reply 1
Helen3
Level 10
Bristol, United Kingdom

No.