Is anyone else having issues with their response rate being wrong? I was told by the help center that
"I think what's happening is that we're counting the inquiry that she didn't pre-approve/decline as a message that wasn't responded to."
I responded within an hour to the inquiry, but didn't preapprove or decline because I was then waiting on a response from the guest, and that is either a bug or Airbnb has changed their policies on response rate without telling the hosts.
I'm very frustrated because I work hard to keep up all of my status, and because of their bug or policy change, my response rate looks bad to guests.