I am so annoyed when I read phrases like " Airbnb is just a booking company"
THIS IS NOT TRUE!
Airbnb is the judge and the jury!
I have no problem to deal with bad guests by my own BUT AIRBNB SHOULDN'T PENALIZE ME FOR IT and SHOUDN'T LEAVE ME POWERLESS. without any "weapon" for defense.
Hosts should be able to:
collect the real security deposit
Get guests ID and pictures from all guests in a group as soon as the booking is made
Be able to cancel the reservation by themselves without penalty if the guest misbehave
Be able to decline as many requests as needed
Be able to block the guest easily
If the house rules are broken or the guest harass the host then the host should be able to kick the guest out and keep the money
Delist bad guests immediately and for good without any possibility to open a new profile in the future.
If hosts would have more power I am sure Airbnb would get a better reputation and bad guests would leave Airbnb or behave better.
By protecting bad guests, Airbnb becomes a synonym for "trash party house" and it is banned from more and more cities and communities around the world. I don't understand this business practice, it makes no sense, Airbnb is shooting itself in the foot