Hi everyone-
I had a guest request to stay with 3 pretty terrible (and lengthy) reviews, so I declined. She wrote back asking if she could stay on one of the other boats I rent and I told her I felt uncomfortable hosting her because of the reviews. She thanked me for the quick response, and moved on...so I thought.
A few minutes later, we received a second request from her boyfriend/husband who was traveling with her. He made no mention of the previous issue and tried to pretend like he was a totally different booking. We called him out on it, and declined him too.
He wrote back saying that it is disappointing that we will not host them based on a few bad reviews.
Well, isn't that the point of this trust system?
And proceeded to tell me about the Ivy league university he went to as if that somehow makes him a good person.
I flagged both of them and blocked them - but what does that do?
I think it is really deceptive to get declined under one profile and then send another request under another. Should I report them to airbnb (by calling) or just flagging them suffice (it didn't let me put why I was flagging them).
Thanks for your advice.