Should second guest have a profile?

[Ted-And-Lisa1]

We’ve have had individuals make a reservation then later tell us they’re bringing a friend.  They usually arrive together but we just found out that the friend is arriving first. Should the friend have a profile?  What’s the best way to handle this situation?

[Emiel1]

hello @Ted-And-Lisa1 ,

The person who booked the reservation should be there at check-in. So the friend can not arrive first, also you don't know who to expect. I had such situation before, but they were students, so i provided  the friend  a chair in the garden until  the others arrived. If you feel uncomfortable about it, stick by the rules. They can meet somewhere else and arrive together.

[Ted-And-Lisa1]

Thank you so much for your input. Great suggestion.