Hi.
This is in regards to removing 2 listings: https://tinyurl.com/ydfv7p7l - Vincea's Country Villa 2 and https://tinyurl.com/y9lzkyao - Vincea's Country Villa.
These two properties were sold earlier this year and the previous owner is refusing to remove them. Airbnb is refusing to do anything about this issue, stating the following that "as an online platform, they are not privy to the offline agreements we may have made, so they are unable to mediate or assist" ... (what agreements is Airbnb referring to ????
One of the properties, that we've purchased, we've continued using as Airbnb and the other is occupied by a new owner. Why is the previous owner allowed to continue having these listings active, and we, as the new owners are unable to do anything at all to have them removed?
Why does this have to be sooooo difficult ????