calendar changes won't save - any tips/solutions?

[David1171]

Hi everyone - I'm trying to update my calendar with different prices for different nights (not Airbnb's recommended prices) but when I enter the price and hit save it just reverts back to the prior pricing. It usually takes 4-5 times of repeating the same steps before the new pricing saves.

Any tips on how to get around this? It makes the process of updating very time consuming.

I use a Dell PC laptop and Google Chrome browser.

Thanks so much!

Dave

[Susie5]

@David1171, I'm finding the same thing, although it  "only" takes twice, usually. Will be interested in what people say about this!

[David1171]

Thanks Susie!

[Matthew-and-Mary-Ann0]

I'm having the same issues with pricing not updating.  I was turning the smart price back on and customizing the other dates and nothing changes.  I'm brand new so thought it was a learning curve but have been quite frustrated with this entire process. 

[Matthew-and-Mary-Ann0]

Oh, and I've tried three different browsers.  Chrome, Firefox, and Explorer. 

[Branka-and-Silvia0]

@David1171 @Matthew-and-Mary-Ann0 @Susie5

the same thing here... it started about 6 months ago, I had to change price 2x to be saved. Then, since 1 month ago I had to change it 10 or more times. Or it saves new price but when I go to the next month and back , the old price is on again...

I contacted Airbnb few times, last time when I was unable to save it even after 30 x, they have done something so after 1 hour I was able to save it after second attempt, but now problem is back again.

I use laptop with chrome. On explorer and mozzila is even worse.

The only thing you can do is to contact ABB on twitter again and again...

[David1171]

@Branka-and-Silvia0@Matthew-and-Mary-Ann0@Susie5

Thanks you all so much. Obviously a bug in the program. I will contact them also. Maybe if more people bring the issue to light they will be able to prioritize it.

Thanks!

[Erika123]

I am having the same issue. Given how much $ AIrbnb makes off hosts, it is absurd that they do not have a ticket system to resolve bugs. C'mon guys! Give your hosts the value they bring you.

Hosts, I have been impressed with the quality of customer service and bug resolution I have received with a different hosting platform called Peerspace. Perhaps some friendly competition between companies will help Airbnb become more responsive to us.

[Nik12]

YES!!!! I'm having to update each rate SIX TIMES before it stays!!!!!! THIS IS INSANE!!!!!!!!

[Branka-and-Silvia0]

@David1171

It was bad before ...but since ABB introduced new synchronized calendars feature few weeks ago it become terrible

[Chris529]

I have the same problem

The rates should be 40 pounds but it automatically reverts to 2 pounds per night and I am inundated with bookings !

I am also new to ABB and am horrified that they have a bug like this.

If its not corrected I will simply withdraw and rather use bookings .com

Chris

[Roger106]

First, update your price. Do not click 'confirm' yet. Then click just outside the price box. Now click on 'confirm'.  This way, it works!

[Jo-Anne1]

I'm had this frustrating problem for the last couple of years and it has cost me bookings and caused embarrassment when I have to explain the the price advertised is incorrect! I wonder if it relates to times that Airbnb makes upgrades to its system that impacts saved chengescto individual users?? 

[Nicky30]

I cannot even view my calender so unable to change or check blocked dates! I'm pretty sure I blocked out my calender for the summer as needing to take a break from hosting but still getting requests. Come on Airbnb whats going on?

[Jana---B0]

Yes. Frustrating. I just booked guests, found that they are expecting to pay less than what I had entered in my listing. *^&$&^%$%&^!!.

The most frustrating thing is trying to figure out how to call Airbnb about this. What if there's an emergency with a guest - how do we get immediate human aid?