chat line

[Beverley0]

How do I get on to the chat line?

[Carrie1]

Chat line? I've never heard of a chat line on Airbnb, maybe it's a regional thing for Australia?

[David219]

I stumbled on a chat button, but then when I went back, it appeared to change to an email button...

[Marilyn26]

Airbnb gets a big "F" from me for their inaccessibility when it comes to getting questions answered.  The pre-fab "Help" is no help at all when there is a particular live situation that needs some real-time input.  Right now I'm about to lose not one, but two booking requests because my first request,  whom I pre-approved, now can't confirm her booking because another request has come in for that same weekend and has "bumped" her from my pending bookings.  Even though she received a pre-approved e-mail from Airbnb.  And who at Airbnb is available to help me straighten this out?  NO ONE!  HELLOOOOOO.....  ANYONE THERE????  Put together a fully staffed chat line and support your hosting community!  We're the ones making this happen for you!