"Pets Allowed" filter is not working for some listings

Robb6
Level 2
San Diego, CA

"Pets Allowed" filter is not working for some listings

Hi All, 

 

Just a heads up that I found out a few days ago that the Pets Allowed search filter is not returning my listing in the results even though I have the filter turned on. (I allow pets) According to Airbnb, more listings are also affected so you may want to check yours if you allow pets. 

 

I called Airbnb customer service and they said it is a bug in the system and they are working on it, but don't yet know why it is happening. They said it is not just my listing but many more as well. I don't know how they are measuring this or perhaps just trying to make me feel better. (which it isn't) So for now, anyone wanting a pet friendly accomodation will never see my listing and there's nothing I can do about it. 

15 Replies 15
Verneen0
Level 2
Mazatlán, Mexico

Sarah, thank you so much.  Very helpful!        😊