refund

Calvin13
Level 1
Melbourne, Australia

refund

Hi there,

 

I had a guest whose stay was approx $500AUD, but due to a refund, my account is sitting in approx $300DR due to a refund.

How do I pay the $300 back to Airbnb immediately or will it just take money from future bookings?

Is there an even an option to pay back this debt?

 

Regards,

Calvin

2 Replies 2
Chris138
Level 2
Omaha, NE

I had a guest cancel a 2 week confirmed reservation after staying 3 days;

can i charge a cancellation fee?  Confirmed reservations don't mean anything if they can be cancelled while in progress without penalty.

Leonie3
Level 7
Cape Town, South Africa

Hi Calvin, AirBnB will deduct the refund from your next income from them.