reviews

[Belma1]

Hello,

I have a very simple question - the last two guest in my apartment have not written reviews. These people have said to me that everything was perfect and that they were satisfied. And, of course, I would wish them to write that down for my future reference. Is iot not Airbnb's responsibility to ask them to write an review?

Thanks for answering.

[Ana7]

Airbnb will send them an email to remind them, but if you fear the deadline of 14 days will pass before they do, you can write them a message and kindly ask them to submit a review because it is important to you because of the statistisc etc. I did so once and everything worked well.

[Tulio0]

Hello @Belma1, you should do like @Ana7 said. I often receive AIrbnb newcomers and they just don't notice the reminder to write a review. I normally wait for a week, after I've received the email to review them, to reach out and explain, briefly, what a review is and how it is important to us. It woked for me in more than 90% of the cases.