service fees

Jo-And-Chris0
Level 1
Saint Austell, United Kingdom

service fees

excessive charges to guests

I have made a special offer to a prospective guest and airbnb are charging £409 on top of the £600 hire charge for the stay.  What on earth is going on.  The service fees are creeping up and up steadily - am happy to pay 3% as a host but to expect guests to pay 12%, or nearly 70% in this instance, is criminal.  How can we, as hosts, expect any bookings.  It must be all to do with the two grand prix cars Airbnb are sponsoring!

1 Reply 1

https://www.airbnb.com/help/article/35/how-do-i-send-a-guest-a-special-offer

 

https://www.airbnb.com/help/article/104/what-are-guest-service-fees

 

Airbnb never charge more than 12% service fee, I think there went soomthing wrong with you special offer.