video verification

[Sandy86]

How long do I need to wait to know that my video verification was accepted? How will I know it's done? I'm nervous about losing my reservation while I wait.

[Lawrene0]

Was it verified, @Sandy86? Usually it is within 12 hours, and sometimes you need to log off then log back on. That has been the case for a few of our guests. If you don't mind updating here, the next person wondering this will have your answer to (hopefully) give them peace of mind!