what if guests leave my house a huge mess?

[Christina28]

Can I get the security deposit if they do not clean up?

[Jeet0]

Hello @Christina28,

Please make use of the Resolution Center within 48 hours and try to resolve it with the guests. If they refuse to accept your resolution request, involve Airbnb, you'll find an option there to involve Airbnb in the Resolution Center.

You can find the relevant article about using the Res.Centre here: https://community.airbnb.com/t5/Getting-Started/Community-Help-Guides/m-p/23100#U23100

Good luck 🙂

Jeet