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AirBnB review of apparently unfair guest review

‎06-06-2023 06:50 AM
Thomas3129
Level 2
Tramore, Ireland
‎06-06-2023 06:50 AM

AirBnB review of apparently unfair guest review

Greetings from Ireland

Have members any experian)ce of getting AirBnB to review an apparently unfair guest review of their property? What was the outcome?

‎06-06-2023 06:50 AM
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2 Replies 2
‎06-06-2023 07:16 AM
Mike-And-Jane0
Level 10
England, United Kingdom
‎06-06-2023 07:16 AM

@Thomas3129 You have zero chance removing that review. Your only choices are to snooze the listing and start a new one (but the old reviews will stay on your profile) or just hope future reviews are better.

‎06-06-2023 07:16 AM
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‎03-07-2023 06:13 AM
Dawn241
Level 10
Sierra Vista, AZ
‎03-07-2023 06:13 AM

Yes I did get them to remove a retaliatory review of someone who broke rules, caused damage, and got caught. It took 2 months and I had to escalate my complaint. Keep at it, it can happen. 

‎03-07-2023 06:13 AM
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