Anybody using automation yet?

[Kaien1]

Hey!

A quick question for all property owners.

I recently heard about someone who owns several Airbnbs in Spain. In the past, he was constantly busy responding to standard questions from tenants, but he recently found a solution for that.

He now uses a chatbot-like system that instantly answers all standard questions in his own writing style. His customers have 24/7 access to all useful information, from key handover to local tips.

Do you have any experience with this?