App problem

[Elle17408]

Why has Airbnb stopped me using the app on my iPhone because it is an iPhone6s? This decision excludes people, and is not fair or necessary. I don’t need to buy a new phone for any other reason, and to use the laptop version on the website is awkward and sometimes impossible.

Please could you send my complaint higher up in your decision making process?
Airbnb users in the same position have not been given any reason or notice.
When other app providers can accommodate users of older phones why is Airbnb an outlier on this issue? Has a deal been made with Apple to encourage iPhone sales?

If I had been travelling when this change was brought in, it could have been extremely awkward, unsafe and expensive. I don’t travel with a laptop for good reason. 
All in all this practice is discriminatory and plain wrong. I will be thinking carefully about leaving Airbnb as a result and seeking alternatives. 
I look forward to your response. 

[Karen114]

@Elle17408  Yes I understand it's inconvenient for sure.  If  you do a google search for your question you will find many that have the same issue.  Some in this community forum and some on Reddit etc.  

It probably wouldn't make sense to allow the app to run on an outdated operating system becuase it likely wouldn't run right and cause more problems than intended.  

Being holiday time there are probably some sales and incentives for phones.  I am with you and can't stand buying a new phone however if I needed it to run my business I would.  You can write it off as an expense on your taxes.