hello @Rachel1659 & welcome to ABB CC from a fellow Host in Auckland New Zealand.
In another recent topic @Fred13 has said The Sherlock Club aka Community members in here can help solve matters here so let's see if @Fred13 and @Inna22@Ann72@Helen350
@Rachel1659 Can you tell us a little more? The fact is that I do not use any additional agreements with the guest, except for the existing ones within the Airbnb platform. Simply put, no papers are signed by the guest. If I was a guest, I would be confused if the owner would give me some separate agreement. But perhaps, if we are talking about long-term rent, there are different rules. I also think .@Fred13 will be able to help, because he rents the whole island and maybe additional agreements are relevant there.
We have experimented with separate agreements before arrival, we get the impression they spook guests. So, after some experimenting we have them sign a non-liability agreement when they arrive and at the end of the walk-though and it always goes over well, because their degree of comfortability is at its highest.
/off to the island, could someone stay at the detective agency whole I am gone? :>)