Checking out at 7pm!!??

[Whitney274]

Hello Airbnb community I have a guest requesting to check out at 7pm Jan 2 do I charge 50$ for late check out or 100$?

let me know how you would communicate with them please 

[Joan2709]

@Whitney274 

Most Hosts consider a late checkout to be 1hour after checkout time or at the most 3hrs. Asking to check out at 7pm is really staying another night IMHO. You can offer a discount (if you want for him to extend his stay for an addl night if you don't have another guest), or offer a 1:00PM late checkout for a fee:

Hi (Guest Name)

Thank you for reaching out! We always strive to accommodate our guests’ requests for late checkouts when possible. Unfortunately, I’m unable to offer a late checkout at 7pm, as we wouldn’t have enough time to prepare the unit for the next guest arriving at 3pm.

However, I’d be happy to offer you a couple of options:

• You can extend your stay by an extra night at a discounted rate.
• Or, if you prefer a later checkout, I can offer a 1:00pm checkout for just $50.

Please let me know which option works best for you, and we’ll be happy to make the necessary arrangements! Looking forward to hearing from you!

[Trude0]

Or, if you don’t have another guest checking in that day, just offer the (very) late check out for free - for an almost guaranteed great review. This would be my approach.

[Joan2709]

@Trude0 

I agree...do that whenever possible for sure. The only issue is if she allows same day bookings, and this guest doesn't check out until 7pm, she would miss out on revenue from an actual booking that day since her check-in time is 3pm.

[Trude0]

True, not all hosts have the flexibility to offer very late check outs. 

I’m a rather lazy host myself, and never do same-day turnovers. I always have 2 unbooked nights between bookings. This makes hosting much less stressful (I have a full time job, and I clean my listing myself), and it also allows me to offer guests appreciated flexibility. Most of my guests come for long weekends anyway, so I don’t think I’m missing many bookings by blocking weekdays between bookings. 😀