Earnings doesn’t show cleaning fee

Answered!
Alexander1460
Level 2
Walnut Creek, CA

Earnings doesn’t show cleaning fee

Hi all,

Am I missing something or does the Airbnb earnings page not show any info about cleaning fees paid out by month, like it used to? I feel like it’s pretty vague. 

Top Answer

Updating for 0/7/24: How to generate a CSV including cleaning fees:

 

- Navigate to your main earnings tab (The page says "You've made ___ this month" at the top)

- Scroll down to Paid section and click "show all paid"

- That will bring you to a page with a "generate CSV" option, and once you are there you can decide which fields to include, with cleaning fees being one of the fields.

 

This seems to be the ONLY place where you can generate a CSV - not from any other pages. Hope this helps others in the future, I had to call and talk to Airbnb support to figure this out.

View Top Answer in original post

4 Replies 4

@Alexander1460 I think it disappeared on the earnings page, but still visible on the .csv report you can generate from your earnings page. Airbnb has been making significant changes to how cleaning fees are displayed and managed, likely affecting what you see on the earnings page. Hope this helps!

Updating for 0/7/24: How to generate a CSV including cleaning fees:

 

- Navigate to your main earnings tab (The page says "You've made ___ this month" at the top)

- Scroll down to Paid section and click "show all paid"

- That will bring you to a page with a "generate CSV" option, and once you are there you can decide which fields to include, with cleaning fees being one of the fields.

 

This seems to be the ONLY place where you can generate a CSV - not from any other pages. Hope this helps others in the future, I had to call and talk to Airbnb support to figure this out.

Paula
Community Manager
Community Manager
Port Moody, Canada

Thank you so much for the update, @Sara7683! I’ve just marked your response as the top answer so other hosts are aware of this update.

 

Thanks for sharing! 😊

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Paula
Community Manager
Community Manager
Port Moody, Canada

Hi @Alexander1460, I hope everything is well with you 😊

 

Have you had a chance to look at Alicia's suggestion? I hope it provides some clarity.

 

Regards.

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Please follow the Community Guidelines // Por favor consulta las Normas de la comunidad