Guest, Alteration request

Marcia460
Level 1
Vancouver, Canada

Guest, Alteration request

An agreed booking alteration has been issued from the host, when attempting to pay difference, Airbnb site is unable to complete the transaction.

My card is set to expire before the booked dates, however Airbnb was without challenge accepting my original booking and transaction.

 

I have plenty of room on the card.

I do not have a max daily limit.

I have called the bank to ensure my card has not been compromised

I have deleted and re-input my card on my profile.

 

Any suggestions would be a help.

Along with Airbnb stepping up their brand experience by providing a customer service phone number.

2 Replies 2
Lisa723
Level 10
Quilcene, WA

@Marcia460 good luck getting through:

 

AirBnB number:

United States and Canada

+1-415-800-5959
+1-855-424-7262 (toll-free)

Thank you!  You're a rockstar.