I am a new host in San Francisco since July 2023, and has followed through the steps to be compliant with the local regulations. I submitted the Short-Term-Rental (STR) application to SF Planning office on July 16. I was then able to host short-terms using the STR record number from the application.
On Aug 23, Airbnb canceled my future short-term rentals (confirmed after Sep 2023) requested an updated business registration, and now the platform only allows hosting with 30-day minimum booking. While those reservation shows that the bookings were 'canceled by Airbnb', and not by me, those guests were upset and reached out directly to me a the host
I followed up with the SF Planning office, checked my application status daily. It remains open (as of today Aug 30). The SF Planning office cited a slower processing due to low resource. The office also confirmed that I can continue using the previous STR record number to continue hosting short terms in the meantime.
I passed that information to Airbnb, and I am still not able to have my calendar shows bookable for short terms (< 30 days). This issue has been passed around to at least 5 service reps, without resolution.
Are there any new SF hosts experiencing the same issue?