New Winter release just came out today!

[Joelle43]

Hello to all fellow hosts,

Just been onto my listing and have noticed some great changes and it's because of the New Winter release that came out 4 hours ago!  So If you want to see what's changed click below:

https://community.withairbnb.com/t5/Airbnb-updates/Explore-the-upgrades-in-the-Airbnb-2023-Winter-Re...

All the best

Joëlle

[Kaleigh12]

I didn't see the Superhost in the filter either. Only showing Guest Favorite and Luxe. 

[Tony-And-Una0]

Does anyone understand the criteria for "guests favourite" 

One of my properties is 4.79 and is a favourite. Another is 4.84 and isn't a favourite.

Is it reviews within a certain time frame. When is it updated?

[Joelle43]

Hello @Tony-And-Una0 

I would have thought it would have been the other way round?  Here is the official explanation of what it takes to be labelled "Guest favorite"

There are over 7 million listings worldwide on Airbnb, and every minute, over 100 five-star reviews are submitted to the platform1. But what’s the best way to discover the right accommodation for you if not by starting with the ones that people love the most?

To help guests find great places to stay, Airbnb has launched Guest Favorites, a collection of the 2 million most-loved homes on Airbnb based on ratings, reviews, and reliability, that include: 

• Great ratings and reviews: Guest Favorites have excellent reviews and are rated above 4.9 stars on average. These homes also receive high marks for ease of check-in, cleanliness, listing accuracy, Host communication, location, and value.

• Outstanding reliability: have a superb record of reliability, with Host cancellations and quality-related customer service issues of 1% on average.

• Easy to discover on Airbnb: Guest Favorites are available around the world, and they’re simple to find on Airbnb. Just look for the new badge in search results and on the listing page, or filter for Guest Favorites.

Not sure this replies to your question though....

A few glitches possible I imagine

[Tony-And-Una0]

It would make more sense if they limited to review scores within last year.

When you've been around as long as we have, the overall review score becomes a bit meaningless.

We could have been great years ago, but no longer. Or really improved in the last year. When you have a large number of reviews, it's hard to shift the dial on overall score.

[Wendy533]

I opted in but nothing changed on my listings tab. The tab is there, but the look is the same. 😕

[Bhumika]

That seems quite unusual @Wendy533 !! As per the new updates to Easily manage your listing and enrolling for the early access, you should be able to view the upgraded listings tab. If I may ask , did you happen to enroll a few hours ago or just recently. 

If it still persists for the next few hours, would you be able to share some information about which device you are using and the version of the app, so that I can pass over this issue to the technical team?

Please keep us posted!

[Wendy533]

I just checked and I have the most up to date app version. It's showing the new version on the travel side, but not on the host side. I've set up rooms in some listings before so that's not new. I'm also using Chrome on the desktop and it looks the same. I closed out my browser and restarted. Same same.

[Bhumika]

Hi @Wendy533 ! Thank you for sharing that you've tried out most of the basic troubleshooting methods. Can you also try to logout completely from your profile and start with a fresh login. Sometimes, it may also be due to a cache issue. Please keep me posted once you've tried it and I will make sure to report it.

[Kaleigh12]

I opted in and can click on the new listing tab at the bottom of the app, but it takes me to the same listing page as I had before. I haven't seen any of the changes since I accepted the winter release on the 8th. 

[Joelle43]

Hello @Kaleigh12 

When I click on your listings I'm seeing the photo tour per room but maybe you had this already set up even before the Winter Release?

[Kaleigh12]

I had them set up before the release. Thank you for checking!

[Joelle43]

Hello @Wendy533 

You have 20 listings so I looked on the first three that appear under your profile and the very first one appears with the new photo tour - CoroMOdo listing but not the next two.

The initial page of our listing is visually the same.  It's only when you click on one of the first five photos that you get the tour by room.  

I only have the one listing maybe you have to opt in for each listing?  Hopefully another multi listing host will confirm.

@Bhumika 

[Wendy533]

I had rooms set up before, so that part isn't new. My screen just shows the list of listings instead of the fancy version with the two tabs on the top.

[Joelle43]

@Wendy533 Have you tried using a different search engine and accepting again to opt in?

[Bhumika]

This absolutely makes sense @Joelle43 ! Great suggestion!