No payouts for 1 month

Mia1190
Level 2
Södertälje, Sweden

No payouts for 1 month

been host for 6yrs and last dec 12 my last payout.

 

They asked me to verify my account KYC  which i did.

 

I have been calling airbnb and they said i have case manager who forwarded my issue to the specialist

 

everyday been calling them same answer they cannot help me... 

 

i am begging for them to help me get my payouts... been a month and it is escallating as i have bookings everyday...

 

how can i pay all my bills... airbnb just ignoring me.

6 Replies 6
Bhumika
Community Manager
Community Manager
Toronto, Canada

Hello @Mia1190 ,

 

I understand how frustrating this must have been for you! I have gotten in touch with the concerned team in hopes of receiving an update. I hope you hear from them soon.

 

Can’t find what you’re searching for? start a conversation

 

 

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Please follow the Community Guidelines

i hope so... been calling airbnb every single day for a month now

Still no payouts

still no update... nonpayouts... how long we will wait...

Sudsrung0
Level 10
Rawai, Thailand

@Mia1190 

 

You will see many similar post in the forum and it seems to be getting worse bye the day,

 

Airbnb's CS center it like a disaster waiting to happen, as many of us know Airbnb are using 3rd parity call centers,

 

It's the same with KYC there are many companies out there who specialize in that particular field so Im guessing Airbnb is using such companies, hence the constant delays with payments, 

 

I hope you get your payments soon, are you listed on other platforms? don't rely on Airbnb to much

 

most of my guests are from airbnb... i do have other platforms