Hi everyone, this issue has to be the most frustrating part of hosting (for me).
No mater what I do, I have guests that stay past check-out time. Here's what I am doing to communicate check-out time:
- I have a friendly reminder text sent the day before check-out.
- I mention check out time at check in.
- I do not have check out time in the rules as I have other important rules in this section and find no one reads them anyways.
- I give them approx. 10 min. and then knock on their door asking if everything is ok.
For me, I find these particular guests actually think the check-out time means "the time to start packing".
I have tried everything and nothing seems to work with these type of guests.