Payoneer account problem

Payoneer account problem

So couple of months ago I have opened AirBnb and as Payout option I have Payoneer with my dad's email. 

On the Payoneer they have verified his ID immediately, but address verificaton took almost 10 tries and all of them failed. So we decided to abandon that and just use my own Payoneer, since I have Payoneer card already.

 

However when tried to add different Payoneer I got this message:

Screenshot 2024-09-02 at 10.10.13.png

After that I have contacted Payoneer to basically just remove this Payoneer application from their system and to remove AirBnb as funding source on my dad's Payoneer. 

They have did that but when I try to add my Payoneer this message still appears. 

I have been trying going from Payoneer support to AirBnb support so many times. But the issue is still not resolved. 


Does anyone had some similar issue and how did you resolved it?

1 Reply 1
Elisa
Community Manager
Community Manager

Hi @Denis3049  🙂

 

I am sorry about this situation!

Have you managed to get this information elsewhere?

 

Warm regards 🌻,

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