STRA Registration

Peta120
Level 1
New South Wales, Australia

STRA Registration

Hi All,

 

I have paid and entered in my STRA registration details to our listing, however airbnb is stating I am not able to do short term rentals. We did short term rentals for a few years and have only had this problem since the STRA registration came in.

 

I have had dates blocked out and am wanting to open up over Christmas but can't.

 

Does anyone know how to check the STRA details have been applied correctly?

 

Thanks so much.

 

Peta

4 Replies 4
Sheryl--Lynn-0
Level 2
New South Wales, Australia

Did you add your registration number to your listing?

 

To add your STRA registration number to your Airbnb listing, follow these steps:

  • Once you receive your registration number, go to your Airbnb Host account page
  • Click on your listing then Policies and rules > Laws and regulations > Regulations
  • Add the number you received on the government portal into the Airbnb registration number field
  • Click Save

Hi 

I was told by AirBnB that in Australia we don't have to upload this number as it is different here. Not clear 

 

Lali

@Lalindra0 You DO have to add it in Western Australia.  I have just added mine to my listing.   No issues.   I'm not sure about other states, but I imagine if the state has a requirement to have registration, then you would need to add the reg no to your listing.

Hanno-and-Fiona0
Level 1
Ulladulla, Australia

Did you get this resolved. I'm having the same problem and airbnb phone and email support not solving for 4 days. Have unlisted and can't relist until 90 night minimum changed. Frustrating