Service charges

Julie6405
Level 1
Porthcawl, United Kingdom

Service charges

I’m quite new to the Airbnb  business, I’m just wondering how many people add the service charge into the fees? I from Cardiff in the UK

6 Replies 6
Helen3
Top Contributor
Bristol, United Kingdom

What do you mean by a service fee? @Julie6405 

Julie6405
Level 1
Porthcawl, United Kingdom

the Airbnb service fee, so their charges. Some people add it on and I’m wondering how many people actually do!

Helen3
Top Contributor
Bristol, United Kingdom

Airbnb adds their service fee to the booking @Julie6405 

Julie6405
Level 1
Porthcawl, United Kingdom

@Helen3 im not sure if I’m explaining myself right. When people book my property they will see a price per night, then the cleaning fee then the total. When I’m looking at other properties, some have the nightly price, then a cleaning fee, then the service charge, then the total. I would like to know how many people actually add this fee onto their charges

Shelley159
Top Contributor
Stellenbosch, South Africa

@Helen3 I've put some dates into @Julie6405 's listing. It doesn't show the Airbnb Service Fee line item. Perhaps the listing is set up with a host-only fee?

 

@Julie6405 you may already know this: there are two ways to pay service fees. You can split the fee between the guest and the host, or the host pays the full fee as explained here:

Airbnb service fees - Airbnb Help Center

 

In both cases the service fee is administered by Airbnb as @Helen3 has said.

Are you perhaps in a category that doesn't qualify for a split fee, or did you choose to pay the host-only fee?

Mike-And-Jane0
Top Contributor
England, United Kingdom

@Julie6405 No idea but it is almost entirely irrelevant as the guest sees pretty much the same price.

The two service fee models are

1) Guest pays 14.2%+VAT, Host pays 3%+VAT or

2) Host pays 15%+VAT, guest pays 0%

Intuitively the second option is cheaper BUT actually it is about 0.5% more expensive!

 

We always used to use option 2 (simplified pricing) as it makes the accounting easier for tax. Basically you get the Gross revenue from Airbnb and then apply their fees as a tax deductible expense.

 

Hosts have to use option 2 if they are software connected.