Suspended Listing

[Giovanni1325]

Airbnb suspended my listing, without telling me in advance.  I live in the US, but my property is in Italy and after 12 years now, the Airbnb's algorithm seems to have some issue with that. I have 5 stars review and never had a complain.

Why Airbnb get a big % of our profit, but doesn't offer a real customer service?

Can someone share a real contact with someone at Airbnb (email or phone number), not the useless number 844 234 2500?

Thank 

Giovanni

[Bhumika]

Hi @Giovanni1325 ! Hope you are doing well🌻. 

In case I missed it, do you have more than one listing? I was having a look at your profile and seems like the listing is active. 

Hope this has been resolved since you posted a while ago!

[Giovanni1325]

Thank you Bhumika, I have only one listing. Glad to hear that all is good. Form my side it seems to still have some issue. Best Giovanni