Taxes

[Chris-And-Kerry0]

I am a USA citizen with Canadian Permanent Residence.  I own a vacation rental property in Canada, operate under a Canadian registered business, and rent through Airbnb.  I receive the currency in CAD$ and pay the HST/GST to CRA.  I also pay income taxes to CRA.  

I received a 1099k in my personal name for the total earnings from Airbnb. 

I have called Airbnb and they finally sent a chat telling me to update my tax information.  I think I need to use the form W-8BEN-E.

However, it says, "call us."  

This is what I've been trying to do... no assistance. 

Can anyone help me?