Virtual Assistance

Virtual Assistance

Hi there!

Are you looking for someone who are trustworthy, and help you managing your business?

As someone with extensive experience in managing Airbnb listings and providing superior customer service, I am confident that I can help streamline your processes and enhance both your guest experience and overall business success.

 

My background includes:

 

  • Message guests and update calendars to ensure smooth communication and avoid double bookings or missed opportunities.
  • Manage your listings, including updating pricing and other key details to maximize occupancy and revenue.
  • Oversee reservations, from accepting and declining trip requests to managing cancellations and changes in a timely, efficient manner.
  • Handle Resolution Center requests, addressing guest complaints, refund requests, special claims, and house rules violations, as well as ensuring fair outcomes for both guests and hosts.
  • Manage damage claims and reimbursement requests under Airbnb’s host damage protection program, ensuring fair resolutions and timely reimbursements.
  • Review earnings dashboard to ensure all payouts are accurate and timely, tracking both current and upcoming payments for your financial peace of mind.

I would love the opportunity to discuss how I can bring value to your business and ensure you have more time to focus on growing your Airbnb portfolio while I handle the day-to-day tasks with precision and care.

If you are interested, you may contact me on WA: +639167744210.

1 Reply 1
Helen427
Level 10
Auckland, New Zealand

Do you have a Property Managers license?

If so, which country can you work in?