Welcome Book for Guests

Welcome Book for Guests

Hello, everyone. My name is Tracey, and I am a new host. Our first guests arrive in nine days. What resources are available for a Welcome book? I can create my own from scratch, but I'm sure my ideas are not as good as those of experienced hosts. Can someone steer me in the right direction or provide helpful tips? Thank you!

4 Replies 4

I don't have a welcome book, but that's just me.  I would buy a simple one online and see how it goes.  You could put the WIFI password on the first page, or write your own "welcome to my guests" note in it to start.  Ask that they leave a note in the book, but not to be confused, they should be leaving a review of their stay on AirBNB no matter what.

 

I'm not sure if this is helpful.   

 

Good Luck!

@Tracey698 

Welcome!

 

I would start by adding an Airbnb Host Guidebook and completing the House Manual Section of the Arrival Guide in the Listing Editor. These are free to create on Airbnb.

 

Create a Host Guidebook

https://www.airbnb.com/help/article/249

 

Add a House Manual to Your Listing

https://www.airbnb.com/help/article/1255

 

Once you have done that, you can use this information as a Template for creating your paper and digital guides for your listing. Hosts use a variety of methods for that. Canva is a popular tool to create House Manuals and Area Guides. Some create a Word document, convert that to PDF document and either send the PDF document to guests or add the PDF document to DropBox or Google docs and provide a link to the digital version in the scheduled check-in message. Most hosts also create a paper version in a 3-ring binder (put pages in sheet protectors) inside the listing.

 

Many hosts create a QR code for their WiFi name/password using qifi.org and then create several signs and place throughout the listing. Guests can scan the QR code to automatically connect, or manually enter the name/password on the sign on their devices.

 

Here is a New Host Guide with tips you might find helpful:

https://community.withairbnb.com/t5/Community-Guides/A-Guide-For-New-Hosts/m-p/2073093#M2346

 

Alex
Community Manager
Community Manager
Toronto, Canada

Hello @Tracey698

 

Thank you for sharing this question with the Community. If you are trying to find advice from other hosts, this is your place. I saw you got already some good tips in order to welcome your guests. Did you already check them?

 

Let us know if you need more help!

 

Best, 

Alex

Did you find a solution @Tracey698 ??