I am superhost .A guest wants a free cancellation the day before arrival and I denied it . He then called airbnb and complaint that I said something racism to him. My listing was suspended and got a fine. So Airbnb believe in whatever the guest said , We host are not protected at all?
The email said that I asked for his race, I had no idea what proof provided, I called airbnb to ask about it but never got a reply
I guessed no proof needed or the guest' s mouth is proof. Airbnb did not even call me about it, just an email saying this is a final decision, and asked me to read and agree the non discrimination policy to remove the suspension