suspended account

Yohan19
Level 1
Tel Aviv-Yafo, Israel

suspended account

Subject: Urgent Assistance Needed: Account Suspension

Hello,

 

Can someone help me? Airbnb has suspended all my ads and is planning to close my account without providing a reason. Do you know how I can appeal this decision? Has this happened to anyone else before?

I am asking for your help because this situation is very serious. I don't know what I did wrong and I really don't understand it. I have been working with Airbnb for 10 years and manage more than 50 apartments.

Thank you for your assistance.

Best regards,

1 Reply 1
Helen3
Top Contributor
Bristol, United Kingdom

It may be because your listing have an average 4.53 rating with some as low as 4.26 Airbnb sees anything under 4.6 as low @Yohan19 

 

i also see you have a number of new listings - another reason might be if you are closing down listings with poor reviews and setting up replacement listings to try and hide listings with poor ratings