Calendar blocked everyday at the same time.

Flavia195
Level 10
Grande Prairie, Canada

Calendar blocked everyday at the same time.

Hi guys,

 

I have a problem with one of my lists. Everyday, after 3PM the booking for the same night isn't possible despite my settings are the same them the other two lists.

 

I wrote to CS many times, since July 27 and no one gave me a solution. 

 

Any ideas?

 

* sorry for my english, one day i will speak/write  like you guys 🙂

4 Replies 4
Alice595
Level 10
Concord, CA

@Flavia195  You can check Booking Setting->Calendar->Available Setting->Same Day Cut Off Time. 

 

You can change it to late time in order for current date to be available for booking.

Flavia195
Level 10
Grande Prairie, Canada

@Alice595 hi. Thank youfor your answer.

 

All three lists have the same settings. Check in same day until 11pm and checkout at 10AM. I don't need Preparation Time. For Custom rules I have  "None".

The mistery is exactly this. All lists are exactly similar but just the calendar of Fresh&Clean has automatic blocking everyday at the same time.

Many days and hours with CS and nobody figured out this mistery. Nobody gave me a solution. 

After thin about I thought that the best solution would be:

1st: block the Fresh&Clean list calendar until November30.

2nd: Redone the list with another name, same pictures and open the calendar until November30.

 

Opinions, and ideas are very welcome, thanks

Alice595
Level 10
Concord, CA

@Flavia195 @Do you see this31D12F1D-905E-4B18-865D-0FA10FFCE215.png

 

Flavia195
Level 10
Grande Prairie, Canada

@Alice595  exactly. 

I have No Preparation Time. Guests can booking everyday until 12AM. 

My calendar can be book until 12 months in advance.

No special "custom-rules".