Hiya everyone,
We’re very pleased to announce a brand new board on the Community Center: the New to Hosting board!
This is a dedicated space where new hosts can share their beginner questions and stories, and we encourage all of you lovely experie...
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Created 09-06-2021
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Latest reply
yesterday
by J-Renato0
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Hello everyone,If you have any specific questions about how Airbnb works, how to manage your listing, how to accept a reservation, how to send a special offer, set payment methods and more, feel free to browse conversations in this section or you can star...
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Created 08-06-2017
Lizzie
in London, United Kingdom
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We understand there may be some confusion on what happens to service fees for bookings that are cancelled under our extenuating circumstances policy. We want to clarify that Airbnb is refunding all service fees to hosts and guests original payment method ...
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Created 15-03-2020
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Latest reply
02-06-2021
by Carol6290
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Last updated: March 13th, 2020
As more information about the coronavirus (COVID-19) outbreak becomes available, Airbnb continues to prioritize the safety and well-being of our community of hosts, guests and employees around the world.
As this situati...
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Created 31-01-2020
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Latest reply
02-02-2021
by Denis130
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This, I believe, is the most common questions on the Community Center. Below is a "How To" guide on contacting Airbnb. 3 easy ways to contact Airbnb:Airbnb Community ExpertsVia Twitter Direct Message @AirbnbhelpCalling Airbnb1. Contacting Airbnb's Commun...
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Created 02-06-2017
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Latest reply
10-06-2021
by Mike-And-Jane0
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In the interest of preparing myself for a possibly sticky situation, I'd like some input. This has never happened to me before and I'm unsure of the best way to handle it. Customer (let's call him "Bill") books a week at my place about a month ago. Cost: ...
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Created 3 hours ago
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Latest reply
10m ago
by Sam240
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I have a piece of land in the smoky mountains and am thinking about building a main cabin 2/2 and then a detached garage with a 1/1 apartment above it as an additional unit. This is a lifestyle investment for me so I believe having more space for my famil...
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Created yesterday
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Latest reply
35m ago
by Sarah977
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Hello,New to hosting! I currently have a 7-night min, check-in on Sundays.But I want to have one custom setting, June 23-26 they can book for a 3-night minmum.but it doesn't seem to be updated in the listing, am I doing something wrong?
Created 40m ago
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Latest reply
35m ago
by Emiel1
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I’ve had recent guests (4 young adults and 2 babies) who were lovely with great communication but left the kitchen and lounge of our cottage in a bit of a pickle requiring extra cleaning which is fine, but it just felt like a lack of respect.A few dirty p...
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Created 7 hours ago
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Latest reply
55m ago
by Jessica-and-Henry0
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Hi allWhen using the 'I'm flexible' search only properties that are available for a weekend, week or month are returned. Is there a way of searching for a property that might only be available for a Mon-Weds or Sat-Tues for instance? I'm assuming the only...
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Created an hour ago
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Hello Everyone, I have been hosting since 2017 and have been fortunate to be a Superhost during my entire time with Airbnb, in fact all my ratings are all 5s except for a 4.9 for location, which I know a lot of hosts take issue with. Anyhow, I am looking...
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Created yesterday
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Latest reply
an hour ago
by Domenick0
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I have updated my booking settings to ‘all future dates’ so people can book for next summer, but my calendar is not allowing people to check availability past May 2022. Any ideas?
Created 3 hours ago
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Latest reply
2 hours ago
by Maire40
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Hello, I have 5 houses with several flats and a separate channel manager for each house, which already synchronises the different channels except for airbnb. I have created an airbnb account with the respective listings and I am now faced with the problem...
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Created 3 hours ago
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Hey I want to upload a form so my guests can print , fill and take it with them b4 collecting the keys. where can I upload this on my listing? many thanks Sami
Created yesterday
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Latest reply
3 hours ago
by Lisa723
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Hello all. I have been hosting for over a year now and I've grown the business into a corporation but despite following all of AirBnBs directions I'm still seeing the 28% automatic withholding from my revenue on the app. So all of my revenue is going to m...
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Created Saturday
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Latest reply
3 hours ago
by Robert5356
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![Contact Airbnb: A Community Help Guide [UPDATED]](https://community.withairbnb.com/t5/image/serverpage/image-id/13623iD1811292ACAC6EDA/image-size/large?v=v2&px=999)
