Hello everyone,If you have any specific questions about how Airbnb works, how to manage your listing, how to accept a reservation, how to send a special offer, set payment methods and more, feel free to browse conversations in this section or you can star...
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Created 08-06-2017
Lizzie
in London, United Kingdom
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We understand there may be some confusion on what happens to service fees for bookings that are cancelled under our extenuating circumstances policy. We want to clarify that Airbnb is refunding all service fees to hosts and guests original payment method ...
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Created 15-03-2020
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Latest reply
14-01-2021
by Megan-and-Vlad0
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Last updated: March 13th, 2020
As more information about the coronavirus (COVID-19) outbreak becomes available, Airbnb continues to prioritize the safety and well-being of our community of hosts, guests and employees around the world.
As this situati...
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Created 31-01-2020
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Latest reply
02-02-2021
by Denis130
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This, I believe, is the most common questions on the Community Center. Below is a "How To" guide on contacting Airbnb. 3 easy ways to contact Airbnb:Airbnb Community ExpertsVia Twitter Direct Message @AirbnbhelpCalling Airbnb1. Contacting Airbnb's Commun...
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Created 02-06-2017
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Latest reply
29-03-2021
by Tusibwene0
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I am fully aware that Palm Beach county requires a business tax receipt and a tourist development tax to operate an Airbnb. I have BOTH on my listing. Out of nowhere Airbnb made my listing restricted to only long term rentals even with having the correct ...
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Created 09-04-2021
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Latest reply
41m ago
by Mick389
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Hello everyone, I had a guest who stayed with us four years ago in summer 2017. When he left he left his luggage in our garage and papal me 60 dollars as storage fee. A year later in October 2018, I emailed him and ask him for his address and offer to use...
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Created 27-01-2021
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Latest reply
57m ago
by Branka-and-Silvia0
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Hello! I saw a conversation about this back in 2017 but nothing since then. I host a 1bd/1ba condo in Old Town Scottsdale and am in need of a reliable, trustworthy, thorough, and affordable housekeeper. Can anyone offer a referral? Thank you! Theresa
Created 01-06-2020
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Latest reply
an hour ago
by Alexis544
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I have a 2 bed condo in Scottsdaleand am looking for a housekeeper. There is no laundry in the unit, only a shared laundry room in the complex. I had someone who would take the laundry home but now I can’t find anyone who will do that (or use the coin mac...
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Created 2 hours ago
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Latest reply
an hour ago
by Alexis544
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Hi there, I have a property in Scottsdale in the 85251 zip code that is minutes away from old town, and I am looking to hire a Superhost to manage my vacation rental property. My property has a main house that is 3 bed and 2 baths plus a 1 bedroom 1 bathr...
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Created 3 hours ago
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Latest reply
an hour ago
by Alexis544
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Hello!We are in the process of setting up our property in central Tucson as a short term rental. It is a 2 bedroom 1 bath main house and also a studio casita that will be operating independently of each other. I am seeking an awesome person/team that wo...
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Created an hour ago
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Good afternoon, I'd like to speak to someone at Airbnb Luxe about offering private chef and catering services for their properties in the UK. Not exactly sure on the best way to connect with the right person/department. Any help would be greatly appreci...
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Created 9 hours ago
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Latest reply
2 hours ago
by Andrew0
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I have been trying to find an apartment and found a listing on a popular rental website (not Airbnb). We started e-mailing, and the owner told me that he lives in Spain and will be using Airbnb's services for payment. It didn't seem strange until this las...
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Created 23-05-2016
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Latest reply
3 hours ago
by Jessica2232
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I am with the Texas A&M Forest Service and we are always looking for new ways to share fire prevention messages with travelers. I know from personal experience that many vacation rentals have a book with instructions, things to do, etc. and I think that w...
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Created 6 hours ago
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Latest reply
4 hours ago
by M199
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Dear Host Community of Italy, we are currently trying to complete out first income tax declaration for our holiday home (Province of Como, Lombardia) and are quite confused on the so called Airbnb Tax and related system... If I understand the legal decis...
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Created 4 hours ago
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