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Welcome to Help

Hello everyone,If you have any specific questions about how Airbnb works, how to manage your listing, how to accept a reservation, how to send a special offer, set payment methods and more, feel free to browse conversations in this section or you can star... read more
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Community Help Guides

This thread is an easy place to find great community guides and helpful topics made by the Community for the Community. This board will be a continuous work in progress, so if you would like to start your own help guide or have useful content in the Cente... read more
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Contact Airbnb: A Community Help Guide [UPDATED]

This, I believe, is the most common questions on the Community Center. Below is a "How To" guide on contacting Airbnb. 3 easy ways to contact Airbnb:Airbnb Community ExpertsVia Twitter Direct Message @AirbnbhelpCalling Airbnb1. Contacting Airbnb's Communi... read more
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CC Tutorials

Hi all, As the CC (Community Center) has undergone several changes over the past year, we thought it would be a good idea to go back to basics and make sure everyone understands how to use the various features here. This is therefore the first in a series... read more
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Calendar settings problem

I have a guest who says my calendar isn't showing for more than 12 months. Can someone tell me if I need to change a setting to enable requests for dates past 12 months please?
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Difficult Host - Please Advise

Hi everyone. I was hoping to get this resolved on my own, but there's no accounting for other people's behaviours, so I'm out of ideas at this point. (also, I had posted this already but now my entire post has disappeared, so trying again.) I reserved a l... read more
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Guest is unhappy after he checked out

A guest and his two co-workers just stayed at my place. This evening, he sent me a message that while he loved the location of the place, the bed had a bad smell that prevented him from sleeping well. After investigation, he said one of the pillows and on... read more
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So why do we get 'warnings' from Airbnb for 4 STARS?

As Hosts we are all working towards satisfied guests and lots of bookings. And using Airbnb means we also have to be concerned with the Review System - and the dreaded pressure to achieve 5 Stars. Not only because some of us may want to achieve SuperHost ... read more
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Account Temporarily Disabled

Hello My account has been temporarily disabled. I have a guest hosting at the time my account had been disabled. Please help!!! And I also do not received any payment yet from airbnb when my account had been disabled..Already contact Airbnb but does not r... read more
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I listed my property today. It now says unavailable for any dates. My calendar is up to date. Why?

Help! Why if I search my own post to check information correct I'm told dates unavailable? Ive looked everywhere and can't find the answer! Thanks, Sheelagh
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Can't open an account because of old phone which cannot use app & desktop PC does not have a camera

Hullo I'm trying to open an account but my PC has no camera and my phone is so old I cannot use the app. I've scanned and uploaded ID (driving licence) but I cannot finalise creating an account until I've been "sighted" by the app or desktop camera. Is th... read more
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Hosted by M KLCC & Bukit Bintang Cozy 2 Bedroom Entire home/apt 11 reviews Kuala Lumpur, W

how come this host never reply me?
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Accepting or declining a booking

Hi! New host here. I posted two listings and got email notifications from airbnb with the subject heading: "Instant Book Reservation Confirmation". The email instructed me to contact my guests to confirm check-in details or to welcome them. Is there anyth... read more
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Trying to send a email to Airbnb to answer a question.

First time booked, but at the time I thought I was sending information to a host, but it was a request for a booking. So how does one contact airbnb directly via e-mail, live chat or what system they have. The web site has endless circles of trying to con... read more
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