Help - Page 2 - Airbnb Community

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How close to their arrival date can a guest modify their booking?

Hello,I had a guest requesting a modification on her arrival date two days before she was due to arrive.The new booking dates were a few weeks ahead,which is fine ,but during that period our minimum stay is 5 nights and her current booking went from 4 nig... read more

in Chamonix, France in Help
Created 3 hours ago

Bonjour à tous les hôtes de DIJON. Je cherche à savoir comment obtenir le numéro d'enregistrement

J'ai fait plusieurs administration à dijon: Marie qui ne sais rien et qui m'a envoyé vers un autre service qui n'en sais pas plus.Où doit-on se renseigné et que demander exactement ?Merci pour votre aide.

in Dijon, France in Help
Created 3 hours ago

What happens when a guest requests for a refund due to smell?

Hi,Has anyone had a guest who complained about smells in the house and requested for a refund? Honestly, I can’t smell anything bad and bought more air fresheners to ‘remove’ the problem but after 1 week, he wants to check out earlier and a refund of the ... read more

in Singapore in Help
Created 3 hours ago

sharing calendars with housekeeper

I have and manage several properties and need to share or at least print the calendar of my homes to give to the housekeeper. Does anyone know how to do that?

in Mobile, AL in Help
Created on 03-14-2016 | Latest activity 3 hours ago

Payout Method

Hi all, we are new to Air BnB and have just joined as hosts, We have recieved our first two booking but yet to sort a pay out method. We chose our desired method and recieved the "worldpay" desposit so can you tell me what is the next step? do i need to s... read more

in Kandanga, Australia in Help
Created yesterday | Latest activity 5 hours ago

Réservation instantanée

Bonjour, Je suis en réservation instantanée et pourtant quand je mets en place les filtres, si je mets celui de la réservation instantanée ... mon annonce disparait des propositions. Quelqu'un aurait il une idée sur le sujet ?Merci par avance read more

in Las Terrenas, Dominican Republic in Help
Created 7 hours ago | Latest activity 5 hours ago

How long does it take for a new listing to become publicly visible?

I have recently listed my property, however i just cant seem to find it on airbnb. It does not appear on the map or any lisitings from the area i search under. Does it take a few days before it becomes active? Any information would be greatly appreciated.... read more

in Help
Created on 05-11-2017 | Latest activity 6 hours ago

Clarifying content policy

Air Bnb content policy states “we reserve the right to remove any content, whole or part, that violates these guidelines or our terms of service. (Click in terms of service and you are taken to the terms of service). Terms of service section 10 gives guid... read more

in Hawaii, United States in Help
Created on 04-08-2018 | Latest activity 6 hours ago

Adding registration number to listing spain

This seems such a simple thing, but I just cannot locate where I add the registration number to my listing. This has been compulsory since September 18, but it took me some time to obtain one. Now I have it, but cannot see where it must go. I need it to g... read more

in Archidona, Spain in Help
Created yesterday | Latest activity 7 hours ago

Help! Server error prevented booking but account debited

I went the process of finding a place and making a booking. I entered my card details and when I clicked confirm booking was told a server error prevented my booking from being confirmed. The booking was not confirmed but my account debited. I now don’t h... read more

in South Africa in Help
Created yesterday | Latest activity 7 hours ago

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