Help - Page 2 - Airbnb Community

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Marriage certificate in Morocco

Hello everybody, in Morocco, the law requires a marriage certificate to allow a Moroccan couple to share the same hotel room or same apartment, including Moroccans with dual nationality. This law does not apply to other nationals. Also, a Moroccan lady is... read more

in Tangier, Morocco in Help
Created 3 hours ago

Earnings

What’s an easy way to find and print your earnings for tax purposes and records .. from an iPhone . Thanks Karen

in Ballyshannon, Ireland in Help
Created 3 hours ago

Cerco un host per gestione appartamento a Firenze

Buongiorno a tutti,sono proprietario di un appartamento in Borgo Santa Croce a Firenze e cerco un host interessatoalla sua gestione (prenotazioni, chiavi, pulizia, ecc.) dal momento che io abito a Parma.Appartamento molto caratteristico ristrutturato 3 an... read more

in Help
Created 3 hours ago

Accuracy of location on listing

Hi please can someone help, I have dropped the pin on the correct address however the “location” part of my listing will not recognise our address and therefore is showing another property miles away which is very confusing for potential guests. Does anyo... read more

in Help
Created 4 hours ago

Understanding AirBnB payment system

Please Help! There seems no way to contact anyone here that can help you with a specific problem. I don't understand the payment system. I have put my place on auto payment, but with a minimum payment which seems to have been ignored. So I had my first gu... read more

in Moe, Australia in Help
Created 22-09-2020 | Latest reply 4 hours ago by Helen3

my listings has suddenly become unlisted

I’m an Airbnb host since 2014, currently managing 12 properties listed EXCLUSIVELY on the Airbnb platform, and proud to have hosted more than 2000 guests in those listings. Unfortunately, since 3 days now, one of my listings has suddenly become unlisted, ... read more

in Lisbon, Portugal in Help
Created Saturday | Latest reply yesterday by Isabel281

Help With Carpet Stains

Hey guys - a guest of mine last weekend stained one of the permanent carpets in my common area. It's a beige rug and the stain looks like red wine, so it's pretty obvious. Before I charge them for a cleaning fee, is there anything I can do to attempt to r... read more

in Help
Created 05-04-2019 | Latest reply 4 hours ago by Mark3417

Special offers and how to create them

Hello I want to add special rates. How does one go about this?

in Groot Brakrivier, South Africa in Help
Created 5 hours ago

Airbnb not a decent responsible company after all?

@Catherine-Powell Hello,I am super disappointed with Airbnb after not wanting to help neither my last guest, nor myself in a difficult time. My guest had to fly home earlier than planned due to Covid-19 restrictions between Denmark and the UK, but Airbnb ... read more

in Copenhagen, Denmark in Help
Created yesterday | Latest reply yesterday by Mike-And-Jane0

check in times

HelloI'd like some suggestions please from anyone who has had guests who want to check in 5 hours early? Especially with enhanced cleaning it means that it will have to be done through the night - thanks! Thanks

in London, United Kingdom in Help
Created yesterday | Latest reply yesterday by Mike-And-Jane0

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