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Is it normal to stack furniture and be a slob?

So I just started the whole hosting thing this month. My first tenants were AWESOME! Zero issues, bedding and towels left in the washer, dishes clean, etc. I did a quick rinse-down of the shower, swept and vacuumed floors, washed/replaced bedding and towe... read more

in Help
Created Friday | Latest activity 2 hours ago

What technically do I do to correct a host's misrepresentation in their response?

We host an airbnb, but I stayed in one for the first time. I wrote a private message with specific issues they could address, then wrote a fair and accurate review, which began and ended positively, but listed a few concerns that I thought future guests w... read more

in Oneonta, NY in Help
Created yesterday | Latest activity 2 hours ago

Bad and unfair review

I had a really bad review of my property. The apartment is in the heart of central london and the guest complained it was noisy and also hot.the weather has been unseasonably hot and we don’t have air conditioners and said we didn’t. The guest also tried ... read more

in Budapest, Hungary in Help
Created 6 hours ago | Latest activity 2 hours ago

New listing no renters

I listed my house a few weeks ago. I tried to do everything people had suggested. I've had 75 views but I have no idea if that's good or bad. I set my price at 150$ but lowered it

in Glenwood, AR in Help
Created on 02-15-2018 | Latest activity 3 hours ago

new controls for house rules, can cancel reservation without penalty if guest breaks rules.

Just received an email about the house rules update feature,and a message stating that:"If a guest breaks a house rule, either before or during their stay, you can cancel the reservation without penalty."However,When you go to the "Cancel a reservation as... read more

in Wheaton-Glenmont, MD in Help
Created on 04-25-2016 | Latest activity 3 hours ago

General Data Protection Regulation (GDPR) since 25 May 2018

Dear AirbnbThere will apply the change of data protection laws within the European Union due to UE’s General Data Protection Regulation (GDPR), which will come into effect 25th May 2018.What measures have you taken to protect data of our guests and to pro... read more

in Warsaw, Poland in Help
Created on 05-24-2018 | Latest activity 3 hours ago

REGULAR BOOKING vs INSTANT BOOKING

I have had a problem with some guests I did not want to accept but I could not cancel them from Instant Booking. I am not sure it's ok to do that without repurcussions. For instance someone brought two very large pit bull dogs. I would have to make sure t... read more

in Portland, OR in Help
Created 3 hours ago

Questions on becoming a top hit listing

How do I become a featured listing or even just appear closer to the top of the list so that people don’t have to dig so much to find my listing? Also, I doubt anyone is searching for Stevenson, WA specifically(though I could be wrong), so what kind of se... read more

in Stevenson, WA in Help
Created a month ago | Latest activity 3 hours ago

Los impuestos que retiene Airbnb.

Desde julio 2018 cada ingreso que he tenido por cada reservación, Airbnb me depositó en mi cuenta bancaria casi el 8% menos. He estado esperando que alguien me responda ( envié tres mensajes) pero aún no tengo respuesta. Estoy preocupada porque no sé ni e... read more

in San Carlos de Bariloche, Argentina in Help
Created 7 hours ago | Latest activity 4 hours ago

Change dates to one night instead of cancel

I have a strict cancellation policy. My next guests have decided to reduce their booking at short notice from 1 week to 1 night. Because it isn’t a cancellation and just a change Airbnb will refund the majority of the booking, whereas if they cancelled th... read more

in Western Australia, Australia in Help
Created yesterday | Latest activity 4 hours ago

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