Help - Page 3 - Airbnb Community

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Flights were cancelled, any recourse for guests for lost nights?

I have a situation I'm not sure how to proceed. Also, with the Airbnb Support I only see an option to decisively request refunds.. But not inquire about initial due process... So I turn here. My son and I had four nights booked with a host in New York Cit... read more

in Help
Created 08-13-2016 | Latest reply 5 hours ago by Theresia And Kelvin1

New Zealand Blackcaps v England Cricket match

Wishing both teams all the best for this evening's game. May there be positive flow on benefits for Hosts and Guests alike within the ABB community. Have any of my fellow CC members been hosting any visitors in there homes for the World Cup Cricket?If so,... read more

in Auckland, New Zealand in Help
Created Saturday | Latest reply 5 hours ago by Helen427

Cleaning fees

Sorry if this is not the appropriate place for this question. Looked the best to me among the options. From a guest perspective, I have always left the host facilities in pretty much the state I found them (cleaned up before leaving). Now I am looking at ... read more

in Pennsylvania, United States in Help
Created 03-22-2019 | Latest reply 5 hours ago by Brenda357

Booking got cancelled and no refund

I have booked a long term reservation and realised that I have entered the wrong personal identification. When I was trying to updated, the reservation has got cancelled. Then I tried to contact the host and the host refuse to do the refund and didnt beli... read more

in Mount Waverley, Australia in Help
Created 20 hours ago | Latest reply 5 hours ago by Sarah977

URGENT How to add in a Guest Name.

How do I add the guest name? I had been trying a few times as it just don't appear.This AirBnB have no support as well. This is making me sick. This is URGENT as I need that to be done.Please assist. Thanks.

in Kuala Lumpur, Malaysia in Help
Created 12-25-2016 | Latest reply 6 hours ago by Pejman4

Cleaning Services in Fayetteville, NC

Hello, I hope all is well. Anyone hosting in Fayetteville, NC have recommendations for cleaning service companies? I'm looking for someone to clean my property. Any help or suggestions would be greatly appreciated. Thank you.

in Help
Created 05-27-2019 | Latest reply 6 hours ago by Eloi81

Rental scam using Airbnb? How should I go forward, if at all?

I have been trying to find an apartment and found a listing on a popular rental website (not Airbnb). We started e-mailing, and the owner told me that he lives in Spain and will be using Airbnb's services for payment. It didn't seem strange until this las... read more

in Help
Created 05-23-2016 | Latest reply 6 hours ago by Francine167

687

Collapse of Airbnb bookings

After almost, into his 3 rd year of working with Airbnb as the only hosting platform that I use for my 3 listings, by February this year I was already brimming with excitement for the oncoming season of maximum occupancy. My location is beyond fortunate- ... read more

in London, United Kingdom in Help
Created Sunday | Latest reply 7 hours ago by Alon1

Groceries For Guest

I was thinking of running out and getting groceries that my guest requested ahead of time. Has anyone done this before? Please share your thoughts!!!

in Help
Created 16 hours ago | Latest reply 7 hours ago by Matthew847

Do I need to prepare the guideline for "Washlet toilet"?

I'm a user of Japanese Community Center normally and preparing the listing. I have curious about how the hosts from the other countries feel about washlet toilet. The washlet toilet is a normal type of toilet in Japan, but my friends from other countries ... read more

in Tokyo, Japan in Help
Created 05-12-2019 | Latest reply 7 hours ago by Dimitar30

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