Airbnb legal department

[Roy-and-Nahid0]

Dear Hosts,

Can anyone guide us how to reach Airbnb legal department. Once again, we are being scrutinized by Airbnb’s poor decision making team. Guests calls in to make inaccurate information to get out of the reservation. Airbnb calls one of us twice and I didn’t have my phone on me. They canceled the reservation saying that we canceled, blocked our calendar, no payout and the guests used the space and are still holding on to our keys.  The case manager is persistent that it is still our fault. 

This is not acceptable. 

[Muuk-A-Home0]

HI ! Did someone replied to you the number of the legal department ? I am asking them after having too much call concerning a problem they don't want to solve. I am a Mexican resident hosting properties in Mexico, and on top of my Mexican taxes that are already 39%, they are taking me us taxes of 24%. Bringing it to 63%. I am not American. I should not pay American taxes. They don't want to refund me and solve the problem with my listings. I already have bookings and reviews. I don't want to scrap all that.