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Guest not reading details

This evening I had a guest checkin at 9:50pm local time and immediately messaged me telling me she is highly allergic to cats and also very scared of them.I contacted airbnb support and they said they will "try to advise" the guest to find a more suitable... read more

in בש, IL in Help
Created yesterday | Latest reply yesterday by Marit-Anne0

Lesson learned

I made the mistake of writing a nice review for a recent group of guests BEFORE cleaning the property. My normal check-out procedure is to do an exit walk through with guests, especially first time Airbnb users. This group sent me a quick message that t... read more

in San Antonio, TX in Help
Created yesterday | Latest reply yesterday by Rowena29

Drug use / broken house rules

Hello everyone, I recently had a guest stay who broke many house rules and I am wanting to request some money from them. I was wondering how much I should askfor total. They are no longer messaging me back and so I feel like they won’t accept anything I ... read more

in Calgary, CA in Help
Created a week ago | Latest reply yesterday by JoAnna504

Co-Host

Hello, My name is Kaelyn and I am eagerly looking to become a co-host on Airbnb! If you are looking for someone, I would be more than willing to help. Please don't hesitate to message me if you have any questions. Thank you.

in Newport News, VA in Help
Created yesterday

Cancelamento e Multa

Estou novamente tendo meus anúncios como reserva instantânea. Estou alterando pelo site nesse momento pois novamente entrou como reserva instantânea, tive um problema seríssimo com o aplicativo e não obtive retorno conforme foi me prometido pela central.... read more

in Armação dos Búzios, BR in Help
Created yesterday

Stuck in Verify Photo ID

So this is my first time using airbnb, when I press the Request to book button, airbnb asked me to verify my ID (using passport, visa, ec.) The problem is the system keep insisting that my government ID photo and the photo (selfie) I just took myself does... read more

in Beppu, Japan in Help
Created 12-03-2017 | Latest reply yesterday by Ivan-Mauricio0

is this a genuine communication from Airbnb

before I click, just checking it's legit ?? You can now provide your Australian Business Number (ABN). Submit now If you are registered for GST in Australia, you can be exempt from paying GST on our service fees on reservations made after you provide your... read more

in Sevenhill, AU in Help
Created Wednesday | Latest reply yesterday by Susan1372

Calendar and Rate related Questions

Greetings,I am reaching out as a new host with a few questions. I would like to block out certain days of the week so that they are not available for rent as well as change the price on certain days. Could I please receive assistance with this set up? Th... read more

in Help
Created yesterday

ID picture

Hi,I have a guest that Airbnb is asking for his ID picture to make a reservation, he is not comfortable to do this , can you let him make the reservation without sending his ID picture?

in Tarpon Springs, FL in Help
Created yesterday | Latest reply yesterday by Jackie570

Pricing

I have listed my condo for just over $5000 a month. Someone just rented, but the total payout was for $342.00 including cleaning fee. I had to cancel the reservation. I have checked & rechecked my listing. How did this happen? I can’t find the error & now... read more

in Anchorage, AK in Help
Created yesterday | Latest reply yesterday by Linda108

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