Cancelling as host, refunding

Cancelling as host, refunding

As a host, if I need to cancel the reservation of a guest, how much money do I have to refund them? Just the money based on the cancellation policy (e.g. 50% if it is strict.) Or do I have to fully refund them (e.g. pay a premium for my faulty service?)

 

Can a host cancel mid-stay, if potentially for unforseen circumstances such as a family-related accident?

1 Reply 1
Gerry-And-Rashid0
Level 10
London, United Kingdom

@Jessica207 You are asking lots of questions that are covered in the community guides. It would be useful for you to read these first and then ask if you have a specific question not covered by these guides