How to report inquires asking to book outside of Airbnb

Deb18
Level 3
Santa Fe, NM

How to report inquires asking to book outside of Airbnb

I often have inquires come in from prospective guests who ask me to book their stay outside of AirBnB to avoid the service fees.  I personally don't want to accommdate these requests.  I also think I should report these inquires to AirBnB.  How can I do that?  

3 Replies 3
Jeff158
Level 10
Caernarfon, United Kingdom

Hi @Deb18

On the message you will find a little flag, click it and one of the options is to report the person for trying to contact outside the system.

Alexandra316
Level 10
Lincoln, Canada

@Deb18You should definitely report. Go to the message where they're asking to book outside of Airbnb, and there will be a little icon that looks like a grey flag at the top right corner of their message. Click the flag, and select Request for payment outside of Airbnb as your reason for reporting. 

 

Lizzie
Former Community Manager
Former Community Manager
London, United Kingdom

Hello @Deb18,

 

Lovely to meet you. 

 

Were you able to flag this potential guest in the end?

 

Thanks,

 

Lizzie


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