I can't log into my account

[Valerie263]

Hello, I am unable to log into my airbnb account on my phone app (using android) and on my mac pro.

I have already found similiar threads that said to clear your cookies cache, browsing history and restart ur comp and ive alrdy done it and it doesnt work!! the message "Unfortunately, we were not able to authorize your account." keeps popping up!!! 

IVE DONE EVERYTHING I COULD tried to create a new account to log in because i DESPERATELY need to make a booking and it doesnt WORK!! please help me!!!!! my trip is in 3days!!! 

[Marit-Anne0]

@Valerie263

You would need to contact airbnb with the issue or find alternative booking engines. 

[Quincy]

Hello @Valerie263,

Welcome to the Community Center!

I'm so sorry to hear about this. Have you tried contacting Airbnb? 

I was able to find a 'How to contact Airbnb' which might be useful for you. 

Let me know how it goes. 

[James3158]

What is your email, or phone number? I cannot login to see your contact information. I need help fixing my account.