I understand that hosts should / must / have to provide a clean space before a guest checks in for their stay.
But are hosts responsible for cleaning the accommodation for the guest daily or is it the responsibility of the guest to clean for themselves daily during their stay?
In some situations, yes and in others, no.
It really depends. I've been to hotels (apart-hotels) in Europe that don't have daily cleaning service. There are Inns, there are bed and breakfasts, and there is airbnb.
I live in a house and I rent out the extra room to guests so that they can sleep somewhere nice without having to pay the prices that they would at a hotel/ other local business. They also get to experience what it is to live in my neighborhood, like a local.
That being said, the goal is a spirit of collaboration, and we're definitely not aiming at hotel-like comfort or services.
As a guest in anyone's house, the right thing to do is clean up after yourself. You're not going to grab the vacuum or the mop for routine cleaning, but if you spill you clean, if you use the dishes, you do them. If you leave the bathtub full of hair, you grab them and trash them. That's how you're supposed to be a nice person.
A cleaning fee pays for the cleaning that the host still has to do even when guests clean up after themselves. It's not a full time job, not even a part time job.
If I'm renting the room to a guest who's staying for 2 months, the $60 cleaning fee is the same as if I rent it for 2 days. It's not meant to be a daily cleaning service.
So it's not right to see it as if it was a hotel because it's not. I just wish that airbnb as a platform laid down some basic rules about this, but of course, nowadays, we can find all sorts of people here. Indeed, there are companies listed as hosts on airbnb, and things start getting a little twisted, people start expecting low budget hotels...
In some cases I actually do. I was charged a £50 cleaning fee for a room and the host was late when we checked in, waited outside the apartment for over 1 hour only to find that the bed hadnt even been made. So I eventually made the bed myself after waiting in the apartment ab extra half hour for the host to get some clean sheets from a different address. Not to mention i was only given a hand towel for a 7 day stay! I thought this was utterly unprofessional and disrespectful. I understand the standards are not the same as in the hotel industry, but expecting me to clean after a welcome like that. .. a bit much ? Suffice to say i did leave two dirty plates in the sink and i am not sorry. Not only did i pay a cleaning fee for a place that wasnt even ready, but i was kept waiting outside the accomodation like an idiot.
I need advice. I am staying at an Air BnB and I have been VERY clean and respectful of the host's space. I wash all my dishes and have even washed the hosts dishes to be nice.
When I have a shower, I rinse out the tub to make sure there are no hairs (because I think that's gross and I know I'd hate to find anything in the shower).
I even lysol the countertop in the bathroom!
I woke up this morning to find a note on the kitchen counter asking me to sweep up the 'excessive amount of hair' on the bathroom floor.
I do have long hair, and the nature of long hair is that some of it is bound to fall out. But I always do a check just to make sure there isn't a big gob of hair somewhere. I'm very conscientious and finding the note this morning made me feel very uncomfortable and unwelcome.
The host and I have gotten along fine. I even left him a little cupcake for his birthday that he just had... just because it's nice to be thought of I thought. :(
To find this note makes me feel as though I am being disrespected and I don't know how to deal with this situation.
I thought of just speaking with him and letting him know that I feel bad now, but I have a feeling that that wouldn't go over well.
I could just suck it up and clean up the hair... but when I went into the bathroom there was hardly ANY on the floor?!?
I would appreciate some help regarding this situation please!
As a host, I feel that the hair is the hosts responsibility. Cleaning up after yourself is expected. House keeping is the hosts responsibility.
Thank you for this.
Guests with long hair shed. I ask them to rinse after using the bath or shower. But people miss things all the time. Even me.
And then there's hairy people!
If I see hair I clean it. It's really quite simple. Same as soap scum build up and rubber duckies. I mutter under my breath just to be horrid. But there are far, far worse things to clean!
I agree with you. I’m totally going back to hotels after a host left a bad review calling my family dirty and complaining about milk stains on her Wooden floor.
I swept out the room, took out the trash, put dirty linen together and cleaned all the dirty dishes. The host left a mop with no disposable towels on it and that’s the only reason I didn’t mop. Perhaps, she expected me to buy them from the store myself.
long story short, I have filed a complaint and am done with Airbnb for good. After all, it costs me the same and I have to pay for cleaning as well. Then I’m expected to work on my vacation.
I'm glad you have the money to use hotels again. It truly is a treat to have maid service etc. that hotels can offer. For us, we cater to the folks who can't spend that kind of money. We charge almost half of what our local hotels charge and offer a living room, kitchen, bathroom and sitting area for that discounted cost. We clean between guests and most guests understand that they are getting a bargain for that price and all the private space. Works well for both parties for us.
Hi Patricia, Would you expect the guest to wash and dry the linen, bath towels etc??
I understand about the vessels and floor - I and my wife are clean-freaks and can't tolerate a grain of visible dust on floor.. We clean up the utensils we use, but don't know how we can wash bath towels and dry them when there is no washing machine provided under the letting, also the host charges a cleaning fee.
We stayed in an Airbnb near San Diego. One bedroom with kitchen and livingroom area. On a busy street Host had dirty venetian blins. Heater gave me an asthma attack when it was on. As we were staying for almost four weeks we had to ask for a vacuum and then mop. Place had cockroaches.
As an asthmatic on an extended stay, I would ask that the place be thoroughly cleaned ahead of time to the point of paying extra. Cockroaches are a hard no because of their droppings. Call air and ask to be transferred. You do NOT want an asthma attack in the US. Common sense, buddy.
Everything you do and say makes sense to me. I do and expect the same from guests. I do provide some breakfast items and coffee. I expect guests to leave the place neat and clean, even though I have it cleaned after they leave ready for the next guest.
I don't charge a cleaning fee and was wondering if it's too much to ask guests to strip their sheets at the end of their stay.
I was put off completely by a long list of checkout including stropping the bed. The bed is tucked into a tight alcove and honestly the bed is too big for the space and was the most unckmfortable cheap firm mattress ever. It was muggy and buggy. For what was essentialy a camping experience i did not appreciate the huge cleaning demands by the host.
Also I did not sleep under the blanket or in their sheets as i slept ontop of the duvet using it as a bit of a mattress topper. I bring extra sheets incaae the host over fragrances the linens.
Anyways if it had been worded " if you would like to strip the sheets place thwn in basket" i wouldnt have been so put off.
I agree Neil, but there is cleaning and cleaning. I have had guests leave mountains of garbage in the back porch (cans are literally at the back of a small property), food all over the floor, spaghetti sauce splashed up the wall, unwashed dishes in the sink etc. I always tell guests they don't have to clean, or even strip the beds, but I expect tidy. I shouldn't have to wash other people's dishes (though I usually have to because people routinely put away dishes dirty). To me cleaning is laundering, scrubbing toilets, sinks, floors etc. Tidy means sweep up your crumbs and do the dishes.
The host of our home has signs of communication posted around asking us to empty trash in outside trash bins.
We're not doing that, we paid a $75 cleaning fee. We expect them to clean up, it was paid in advance.
We stayed overnight we did not cook. They can dump the trash in the outdoorbbin themselves. Or pay a maid service for $75.