Listing and account disappeared

[Luca684]

Suddenly the listing of my family disappear, the account disappear, don't exist anymore, we remember they have 7 reservation pending and now we don't know anything and how to manage Airbnb don't answer our messages, call center in italy don't answer, only one time a girl pickup the phone for say she don't know what's happened. This is totally unacceptable, the host must provide so many guarantee to airbnb, invest money inthe room and no respect from the other side

[Ana1136]

@Luca684 Airbnb can remove a property without giving any explanation. We all find it very frustrating, we put money, time and effort into hosting and having a property removed without any explanation is very disrespectful. Airbnb should seriously improve in the way they handle many things and be more transparent.