Long term cancellation policy

in
SF, CA
Level 2
119 Views

As a Host, I only rent minimum of 1 week or 1 month stays. I have selected “Moderate”

cancellation policy (up

to 5 days) which I am comfortable with. HOWEVER, Airbnb seems to over ride this and applies a default that is much stricter. Guests are refusing to confirm reservation because of the policy that shows up on my listing at the guest’s end, but does not show up on my hosting end!  Very frustrating, can’t get any help! 

1 Reply

Re: Long term cancellation policy

in
Leeuwarden, The Netherlands
Level 10

@Ellen20 

Stays longer then 27 nights are "long term stays" and have ALWAYS  the "long term stay" cancellation policy attached.

How-do-changes-and-cancellations-work-for-longterm-reservations

 

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