Payment error

Answered!
Andra15
Level 1
Bucharest, Romania

Payment error

Hello,

 

Could anyone help me , please? I am trying to make a payment and I receive this error:

"

We were unable to authorize the payment to your credit card. Please confirm that all the details are correct. You may also contact your bank to confirm that they are not blocking the payment or use an alternate payment method."
 
Credit card is Visa and all data is corect.
 
Thank you.
 
 
1 Best Answer
Linda108
Level 10
La Quinta, CA

Contact Air BNB regarding payment issues, @Andra15 as this host forum is not able to be helpful.  Here is a guide for contacting Air BNB

https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide/m-p/16165#M728

View Best Answer in original post

3 Replies 3
Linda108
Level 10
La Quinta, CA

Contact Air BNB regarding payment issues, @Andra15 as this host forum is not able to be helpful.  Here is a guide for contacting Air BNB

https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide/m-p/16165#M728

I wrote the wrong number for my payment method....where I can notify?

Andre401
Level 2
Montbrison, France

Hi

I got this error with 2 different credit cards when I try to pay for the booking:

error "payment instrument deleted"

Please help

 

André.