Phone number registration

Phone number registration

Hello!

 

I have been trying to book this homestay for two days, and in order to confirm the booking I have to verify my phone number. On the Airbnb app and Website, they tell you that you will receive a code, but I never received any code. Now when I try to log in the day after, it says that I have used the maximum try's and that I have to wait and try later. I have waited 12 hours now, and it same the same thing when I was trying to log in! Do you guys know exactly how long I have to wait or what I can do? Because I really want to confirm that booking as soon as possible.

 

Regards,

 

Emma

4 Replies 4
Helen427
Level 10
Auckland, New Zealand

hello @Emma1914 and welcome to ABB Community Centre from Auckland, New Zealand

 

This may be an IT Glitch as another Guest has also posted asking the same question.

He's based in Sweden

 

@Laura_C @Laura_R @Lizzie @Stephanie @Quincy  Is this something that's tied in with IT Glitches due to recent changes on the platform that you can help with answering?
Please see my other post where David i Sweden has mentioned the same issue.

 

Thanks in advance

 

 

Miloud0
Level 10
Rabat, Morocco

Salute @Emma1914

 

Also, you could see this link, if it is possible : 

https://www.airbnb.com/help/article/277/how-do-i-verify-my-phone-number 

 

Thanks, 

Miloud

Quincy
Community Manager
Community Manager
London, United Kingdom

Thanks for letting me know @Helen427. I've passed this on to the team! 

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Helen427
Level 10
Auckland, New Zealand

thanks @Quincy 

still having major issues trying to log into my ABB Listing account and in here in general.

This is the 1st time I've managed to do so in over a week.