Regarding travel credit

Sm3
Level 1
Malaysia

Regarding travel credit

Hi

 

if I use the travel credit I now for booking accommodation, the accommodation is allow to free cancellation before 11 jan. 

 

if I cancel before 11 jan, the travel credit will refund back to my account also?

2 Replies 2

It depends on what type you have. If it is any form of coupon, the answer is no. When the guest cancels a reservation with a coupon, the coupon will not be returned. So do not book if you're unsure. Airbnb will not make an exemption. If it is the host or Airbnb that cancelled the reservation, it will be returned to the account, and can be used again. 

 

If it is a travel credit, it depends. Sometimes, it is returned to the account if it is cancelled, or sometimes it is refunded to the payment method. There's really no way of telling. If the credit is refunded to the payment method, the guest will no longer have a credit to use when they book.

 

https://www.airbnb.com/help/article/1352/what-should-i-do-if-my-coupon-code-isnt-working

@Sm3   My experience with using both coupons and travel credits is that just about any changes to a booking causes them to fail. I would strongly discourage you from redeeming your coupon when you aren't ready to commit to your booking.