Resolution Center

[Todd68]

I haven't received a response from Airbnb regarding a request for assistance and it's been over a week.  What do I do.  I need a resolution regarding damage to my home.

[Oomesh-Kumarsingh0]

@Todd68 Call them immediately on the following number if you havent done this yet. United States (USA): +1-415-800-5959 . Good luck!!!

[Christian65]

Hi @Todd68

I hope the damage wasn't serious. But if so it might take some time for Airbnb to handle the claim. Just out of curiosity, what happened and how much was the damage done to your house?

I had to do it once and it took them 9 or 10 days before they came back to me. It got sorted in my favour. 

If its urgent, call them or write them.

Best of luck

Contact Airbnb

[Pablo159]

Helpful response. How did you present your claim?